3 Reasons to Keep Business Secrets by Rachel Kent

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Have you ever posted something on Facebook or Twitter and then regretted it? You’re not the only one.

I read this great blog entry posted by Janet Kobobel Grant, President and Founder of Books & Such Literary Agency, and I knew I immediately wanted to share it with you.

Thank you to Janet and to the author, agent Rachel Kent, for allowing me to repost this helpful advice as originally posted on the Book & Such Blog.

And readers, leave a comment, and you’ll be in the drawing for a set of Writer’s Blocks from artist Cyn Rogalski!

3 Reasons to Keep Business Secrets

Recently I noted an agent crowing on Facebook about a major concession a publisher had given. That agent named the publisher and the concession. As I read the FB entry, I asked myself,

What did the agent gain?

What did the agent lose?

Gains

  1. Felt good to let the world know a significant victory had been won.
  2. Looked good to writers.

Losses

  1. Highlighted to the world a concession the publisher didn’t want to make, thus embarrassing the publisher before industry colleagues.
  2. Taught that publisher–and all other publishers reading the post–that making concessions is costly. It’s better to stand your ground.
  3. Made it less likely agents, including the agent trumpeting the triumph, will ever get that concession again.

Let that be a lesson to all of us. Whether you’re a newbie writer, an established author, an agent or a publisher, discretion is an important part of doing good business.

What’s that mean for a writer looking for that first publishing opportunity? Don’t whine in public. Regardless how many times your manuscript has been rejected, don’t highlight your rejection. Instead, present yourself as enthusiastic about future possibilities and passionate about your message. I’m not suggesting you fake how you feel, but you need to go deep inside yourself and find what motivates you to keep going. That’s what you write about on social media and talk about in public. Being discreet about your hurts presents you in a winning way to publishing industry tuned into social media.

For the established author, blows can come at regular intervals–a new cover you dislike, an overly-zealous editor who hacked up your manuscript; a publisher who has lost faith in your ability to gain momentum in your sales. But those are private agonies, not for public consumption. What do you gain by weeping and gnashing your teeth with fellow writers online? You might feel better for the moment, but long-term you’ve painted yourself as an author who isn’t doing well. And that’s not a way you want to be thought of. You want your colleagues to view you as someone who’s doing all right, whose future is bright–because that’s what you hope will be the case when your next book releases. I reiterate: This isn’t about lying; it’s about either remaining silent regarding the ways you feel assailed or talking about other issues, like an upcoming project, that you are genuinely excited about. Discretion is the better part of valor. Who said it was easy?

And for we agents, well, we know lots of proprietary information. Just imagine the number of royalty statements that cross my desk after representing clients since 1996 and having about 250 clients currently repped by our agency. What an insight as to what’s happening in lots of writing careers and what’s going on behind closed doors at publishing houses. And we haven’t even begun to talk about what each publisher’s contract looks like compared to other publishers’, what imaginative venues a publisher is exploring as a new retail outlet, or what concessions our agency has have worked hard to win for our clients.

Authors also know lots of insider information about other writers’ careers and details about how their publishing houses do business.

What are three reasons to keep business secrets (including how well–or poorly–your career is doing)?

  1. It’s the honorable thing to do. You’ve been entrusted with information that can affect others’ professional lives. You need to use discernment in what you tell. Often, when we do tell something that we shouldn’t, we’re motivated by wanting to look important. But a lack of discretion actually has the opposite affect; we are diminished in the eyes of others.
  2. It creates a win-win situation. Keeping a confidence builds trust, and greater trust results in better communication. It’s hard to see a downside to being discreet.
  3. It’s an investment in your future. As you gain a reputation of being trustworthy, you’ll have access to information that would never be available otherwise. And you’ll develop relationships in which you can be forthright and know that the details you’re disclosing are safe with the other person who has proven him or herself to be discreet.

What lack of discretion have you seen either online or in person? How do you decide who is safe to be forthright with and who is dangerous?

Vonda here: Readers, leave a comment to answer this question, and you’ll be in the drawing for a FREE set of Writer’s Blocks by Artist Cyn Rogalski!

BIO: Rachel Kent began her relationship with Books & Such Literary Agency as a summer intern while she was attending U.C. Davis and then, after graduating, worked part-time at the agency as an assistant. She graduated from Davis in three years with a bachelor’s degree in English and minors in both religious studies and psychology.

Rachel has more than five years of experience and training working closely with Janet Kobobel Grant and Wendy Lawton, as well as part-time with author Robin Jones Gunn in creating marketing materials and promotional ideas to keep Robin connected with her readers. Through Rachel’s work at the agency and with authors, she has gained an understanding of the publishing process, contract negotiation, and what it takes to successfully write and market a book.

Rachel’s goal is to develop strong relationships with her authors and to help them to develop lasting relationships with their editors and publishers.

Rachel acquires fiction and nonfiction projects with a special interest in YA, 20-something and 30-something projects.

Posted in categories: Business of Writing | Uncategorized

Tags: Facebook, Janet Kobobel Grant, literary agents, Rachel Kent, Social Media, Social media etiquette, Twitter